If you have any questions about our products, orders, shipping, or payments, our customer support team is here to help. You can contact us by phone at +880 1349-571327 or email us at support@uandsnutrition.com, and we’ll respond as quickly as possible.

You may request to cancel or modify your order before it has been processed or shipped. Please contact our support team immediately after placing your order. Once an order has been dispatched, changes or cancellations may no longer be possible.

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. Returned items must be unused, unopened, and in their original packaging. After inspection, eligible returns will be processed according to our Refund & Returns Policy.

Orders are typically processed within 1 business day. Delivery usually takes 1–3 business days inside Dhaka and 2–5 business days for other locations across Bangladesh, depending on the courier service and destination.

We offer reliable nationwide delivery through trusted courier partners across Bangladesh. Shipping options and delivery charges are displayed during checkout based on your delivery location.

Most nutrition and supplement products do not include a manufacturer warranty. However, we guarantee that all products sold by U&S Nutrition are genuine and sourced from trusted suppliers. If you receive a damaged or incorrect item, we will assist you with a replacement or return.

We accept Cash on Delivery (where available), bKash, Nagad, Rocket, and other secure online payment methods supported on our website. All transactions are processed securely to ensure a safe shopping experience.